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Guarantee

If for any reason you are not completely satisfied with your purchase from any of our retail stores, our catalog or from crazyshirts.com, please return the item(s) to us along with your original receipt and we will gladly replace the item or refund your purchase price.

Please include the Merchandise Return Form found on the back of your invoice received with your order. If you need a new form click below:

Merchandise Return Button

Refund Information

  • Crazy Shirts offers easy, no-hassle, free returns anytime!
  • Credit Card Purchases: Refunds are credited to the original card of use. if your original card is not available, a Crazy Shirts gift card will be issued. Please allow up to 72 hours for the credit to post to your credit card account.
  • Check Purchases: A refund check will be generated 7 to 10 days following the processing of your return and will be mailed to your billing address.
  • Gift Returns: Refunds are issued in the form of a Crazy Shirts gift card.

USA Customers:

Want to exchange or return an item? Return shipping is on us! Please complete the below steps to generate your pre-paid United States Postal Service (USPS) return label.

  • Step 1 Complete the Merchandise Return Form on the back of your invoice received with your order or from the link above
  • Step 2 Pack item(s) to be returned in their original condition and include the Merchandise Return Form
  • Step 3 Click "Start A Return" button below
  • Step 4 Ship via United States Postal Service (USPS) at no cost OR use a courier of your choice at your expense

Please Note: Original shipping charges are not refundable. Once we receive your return, please allow up to 3 business days for processing. For exchanges, you can expect your replacement items within 4-5 business days from the date of processing.

Start A Return

Returning a package is your responsibility, please keep record of your tracking number.

International Customers:

If for any reason you are not satisfied with your purchase, please fill out the Merchandise Return Form on the back of your invoice or the link above and return it for a refund or exchange to:

Crazy Shirts
Attn: C/O Returns & Exchanges
4747 Ivy St.
Denver, CO 80216-6413


Please pack item(s) to be returned in their original condition and include the Merchandise Return Form

Please Note: Return shipping charges are your responsibility. Original shipping, duties & taxes paid by you are not reimbursable. For exchange orders you are responsible for shipping, duties & taxes on your replacement order.

For Assistance:

Email & chat service support is available:
     Mon-Fri 6:00am - 5:00pm Hawaii Standard Time
     Sat-Sun 6:00am - 2:00pm Hawaii Standard Time

Please call:
     USA & Canada: 1-800-771-2720
     International: (808) 486-1212

FAQ:

Q: USPS sent me my pre-paid return shipping label. Now what?
A: Please print the return shipping label and affix it to the parcel. Keep the tracking number provided and drop your package at a local post office. You can also have it picked up on the next Postal Delivery Day.

Q: Can I schedule a pickup of my return with USPS?
A: Yes. You can use a smart device to scan the QR code on the return label or visit https://tools.usps.com/schedule-pickup-steps.htm to schedule a pickup.

Q: Do I have to pay for a scheduled pickup with USPS?
A: There is no cost if you select "Pick up during regular mail delivery." on Step 3 of scheduling your pickup with USPS. *Any other selection is at your expense.