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Customer Service
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Shop our beer dyed garments

REDEEM AWARDS            FAQ            ABOUT POINTS            CHECK POINTS BALANCE            JOIN NOW            RULES             CATALOG SIGN-UP
Shop our beer dyed garments
You'll be awarded points every time you shop, and the perks start immediately.

  • It's Free to join

  • There's no card to carry, no annual fees, no membership dues, no worries!

  • You will be awarded 1 CRAZY reward point for every $1 you spend on merchandise in any of our stores, our website, or our catalog.

  • When you reach 250 points, you will be awarded a $20 Crazy Reward Certificate that
    we will email directly to you (*rewards points are processed bi-weekly)

  • Crazy Rewards Certificates can be redeemed every place you like shopping with us:
    • In our stores
    • On our website
    • When you call us
    • Through the mail

You'll also get these special perks & privileges

  • Premier access – Members get first notice and access to new arrivals, sale events, gift-giving event reminders and more

  • Insider privileges – Enjoy bonus points events throughout the year

  • Free Crazy Shirts catalog mailed to your door every season for a full year after joining (If we have your mailing address. If in doubt, Sign up here)

  • Free Gift Wrapping – Enjoy this complimentary service with any of your purchases for life. Regularly $2 for gift bags and $4 for gift boxes

CRAZYreward Points

  • We award 1 point for every $1 spent on Crazy Shirts merchandise in Crazy Shirts stores, Website or Catalog

  • When you reach 250 points, a $20 Crazy Rewards Certificate will be emailed to you* automatically. You don't even have to ask. It's that easy!
    • When you provide and maintain an email address. If we do not already have your current email address, sign up here to be sure you get points and receive rewards. Also, to ensure that you receive rewards from us, please add enews@enews.CrazyShirts.com to your personal email address book.

  • Redeem Crazy Rewards Certificates easily in our stores, CrazyShirts.com or by phone

  • With every 250 points awarded, you will receive a $20 Crazy Rewards Certificate. When our Crazy Rewards Certificate has been emailed to you, we then deduct 250 points from your balance. There is no limit, so if you were awarded 500 points in a single day, you would automatically be awarded a $40 Crazy Rewards Certificate (and the appropriate 500 points would then be deducted from your balance.)

  • There is no cost to join, no annual fee, and no card to carry.

  • To check your points balance:
    • Email us any time at custsvc@crazyshirts.com
    • Call us at 1-800-486-9794  Mon – Fri 5:00am – 5:00pm or Sat & Sun 6:00am – 2:00pm.
      (All times noted are Hawaii Standard Time)


Redeeming your rewards:

Crazy Rewards Certificates that we email to you work just like our plastic gift cards. You can use them in our stores, on our website, when you call us, and even through the mail. They can be used just once, and the face value of the Crazy Rewards Certificate will be deducted from your merchandise subtotal. Certain exclusions apply (see below**)

In stores: You can either print out the emailed Crazy Rewards Certificate that we send, or you can show the email on your mobile device to our associate during checkout. Crazy Shirts store finder

Online: During checkout, at the 'Payment' step, look for “Gift Card Number” at the lower left of the screen. Enter your Crazy Rewards Certificate number and continue with checkout. The discount will automatically be deducted from your merchandise total.

By phone: Simply let us know that you would like to redeem your CRAZYrewards Certificate when you are placing your order. Call us any time at 1-800-486-9794.

By mail: Simply fill out the order form included in your catalog or available here then print and attach the Crazy Rewards Certificate to the order form.

**EXCLUSIONS
Crazy Rewards Certificates expire 6 months after activation date (the day we email them to you). Valid only at Crazy Shirts stores, CrazyShirts.com and Crazy Shirts catalog call center (Customer Care Center). Valid for your next purchase. Cannot be applied toward previous purchases. No change can be given on any unused portion. No cash value.

 

Frequently Asked Questions:

Q. How can I join CRAZYrewards?

A. Click JOIN NOW and follow the process. Or apply at any Crazy Shirts retail store locations, or by calling Crazy Shirts customer care at 1-800-486-9794.

 

Q. What does it cost to join the new program?

A. It's free. No hidden costs of any kind.

 

Q. How do I qualify?

A. If you are a fan of Crazy Shirts and we already have your email address, you are already enrolled as a VIP and don’t need to do anything. If we do NOT have your email address and you want to be a member, it’s very simple to join here

 

Q. How many points do I earn when I make a qualifying purchase?

A. You will receive 1 point for each qualifying $1 spent on merchandise. (Tax and shipping fees are not included).

 

Q. Is there a limit on the amount of CRAZYreward Points I can earn?

A. There is no limit.


Q. How can I find out about my CRAZYrewards Points balance?

A. There are two ways:

  • Email us any time at custsvc@crazyshirts.com
  • Call us at 1-800-486-9794  Mon – Fri 5:00am – 5:00pm or Sat & Sun 6:00am – 2:00pm.
    (All times noted are Hawaii Standard Time)

 

Q. When will new points show up on my account?

A. Your points are calculated at the end of the day for retail purchases and when your order is shipped for online/catalog purchases.
(*Backorders and weekend orders don’t post until later date)

 

Q. How can I redeem a CRAZYrewards Certificate?

A. They can be redeemed at any Crazy Shirts retail store location, online at www.CrazyShirts.com, through the mail, or by calling us when you place an order 1-800-486-9794

 

Q. Why was the old program replaced?

A. The new CRAZYrewards program gives more opportunities to enjoy a wider variety of benefits more frequently and easier than ever. This includes earning reward points with every purchase. And when you receive a Crazy Rewards Certificate in your email, it's easy to use toward any purchase in our stores, online or call center (catalog or phone, mail)

 

Q. Do points last forever?

A. Points accumulate in your account until the balance reaches 250, at which time a $20 Crazy Rewards Certificate is automatically emailed and then 250 points are deducted from the account. If your account reached 500 points in a single transaction, you would be sent a $40 Crazy Rewards Certificate and 500 points would be deducted. (Etc., etc.)
NOTE: Inactive accounts (those that have no purchase activity of any kind for 24 consecutive months) have points set back to zero at the end of the 24 month period.

 

Q. Can I receive email alerts about my account?

A. Yes. Once you are enrolled, you can receive email alerts notifying you when important events occur that offer special opportunities to earn points

 

Q. How can I get further information?

A. If your specific question is not answered here, please call Crazy Shirts customer service at
1-800-486-9794 or email us at custsvc@crazyshirts.com

 

Terms and conditions are subject to change.

 

Program Rules

CRAZYrewards — a rewards program for our VIP customers

Become a Member

Membership is open to individual at least 13 years of age, who provide and maintain a valid email address. Resellers may not participate in the Program. Communications about the Program, including any changes in the Program or modification of Program rules, will be communicated by e-mail or on CrazyShirts.com

By joining the Program, you represent that you are at least 13 years of age or older, and by using the Program you agree that you have read and agree to these rules. You specifically agree to provide and maintain a valid email address and to keep Crazy Shirts informed of any changes to your e-mail address. Your membership is nontransferable and is subject to present and future Program rules. Your membership is valid only at Crazy Shirts retail store locations, CrazyShirts.com, and through our Call Center. You begin to earn points when you sign-up at Crazy Shirts retail locations or at CrazyShirts.com.

By enrolling as a member, you agree to receive communications about the Program, as well as optional email, advertising and marketing material from Crazy Shirts.

By providing your email address, landline phone number or cell phone number, you authorize Crazy Shirts to contact you with information about upcoming promotions, sales, special events and other offers. You also authorize receiving text messages. The number provided in your profile will be used for any such contacts. If the contact number is a cell phone number, normal cell phone charges may apply.

Crazy Shirts may, at any time, terminate the Program, or modify the Program by posting modified rules on CrazyShirts.com

PROGRAM SPECIFICATIONS

As a member of the Program, you will earn one Point for every dollar you spend on qualifying merchandise purchases (see "Non-Qualifying Purchases" below) at Crazy Shirts retail stores, online at CrazyShirts.com, or when you place a catalog order.

Bonus Points may be issued in connection with certain promotions. Bonus Points are Points that may be earned in addition to the standard earnings of one Point per dollar spent at Crazy Shirts stores, online at CrazyShirts.com, or when you place a catalog order.

Points are based on dollars spent on qualifying purchases. If an item is returned, Points will be deducted from your account equal to the amount of Points earned for the applicable amount of that purchase. Points will be earned by only one membership per transaction. Points and Rewards have no cash value. You cannot give or transfer your Points to anyone else. Other restrictions or exclusions may apply.

CRAZY REWARDS CERTIFICATES

Crazy Rewards Certificates are coupons for discounts on future purchases at Crazy Shirts retail stores, online at CrazyShirts.com, or when you place a catalog order, and may only be redeemed for a discount on purchase amounts equal to or greater than the sum of the Crazy Rewards Certificate presented for redemption. Crazy Reward Certificates will be issued via email within 14 business days after Member has been awarded 250+ Points. Crazy Rewards Certificates may be used in conjunction with most other discounts or offers toward the purchase of products. Crazy Rewards Certificates have no cash value and no change will be given for redemption.

Items purchased with a Crazy Rewards are eligible for exchange, but not refund. If an item purchased with a Crazy Rewards Certificate is returned, the associated points for the item will be deducted from the account.

Crazy Reward Gift Certificates expire 6 months from the date of issuance. Crazy Reward Gift Certificates will not be accepted after the date of expiration. Crazy Reward Gift Certificates expire at 11:59pm Hawaii time on the stated expiration date.

NON-QUALIFYING PURCHASES

The following items are considered non-qualifying purchases for which Points will not be awarded: delivery and shipping charges; tax; state fees; purchases made for resale; custom-order purchases, group sales, sales for commercial purchases; and certain items that may be excluded in particular promotions.

Points will not be earned on Gift Card purchases. Other exclusions may apply.

NON-QUALIFYING REDEMPTIONS

The following items are considered non-qualifying redemptions for which Crazy Reward Gift Cards may not be redeemed: prior purchases; Gift Cards; items intended for resale. Other exclusions may apply.

MEMBERSHIP EXPIRATION, CANCELLATION AND TERMINATION

Memberships with no qualifying Point activity during any continuous 24-month period will automatically expire on the last day of the 24th month of membership inactivity.

You may cancel your membership at any time by notifying Customer Service by email or phone. Cancellation may take from six to eight weeks to finalize. Upon cancellation, your membership will be deactivated.

Crazy Shirts may discontinue membership privileges or void all or a portion of member's Point balance if Points have been issued, received or converted through computer or other administrative error, fraud, illegal means or in a manner not authorized in these rules. In situations involving misuse of the Program, we specifically reserve the right to freeze related accounts and stop future redemption of Crazy Rewards Gift Certificates issued. Crazy Shirts reserves the right to terminate your membership for any reason or no reason, and at its sole discretion.

If at any time your Points balance becomes negative, we may immediately cancel or reverse any or all outstanding Crazy Rewards Gift Certificates issued from your account. We may also terminate your Program membership account.

RESELLERS

Resellers are specifically excluded from the Program. If you purchase items for resale, we reserve the right not to award Points to your account and to deduct improperly awarded Points from your account. We may publish a list on showing examples of purchases that we deem to be purchases for resale. If we publish such a list, we will treat such purchases as purchases made for resale, deduct Points earned on such purchases from related Program accounts, invalidate improperly issued Crazy Rewards Gift Certificates, terminate violating membership accounts, and may decline to open any future Program membership accounts for people associated with such activity.

CRAZY SHIRTS EMPLOYEE TERMS

Specific terms, exclusions and applicability for Crazy Shirts employee program member benefits will be found on the Crazy Shirts intranet website or in its employee handbook.

MEMBER COMMUNICATIONS

For information about your membership, contact Customer Service toll free at
1-800-486-9794
Our Customer Service hours of operations are:
Monday - Friday: 5am - 5pm Hawaii Standard Time
Saturday – Sunday: 6am – 2pm Hawaii Standard Time

GENERAL PROGRAM INFORMATION

The Program is brought to you Crazy Shirts, and the rules are void where and to the extent prohibited by law.

You agree that if you have a dispute with Crazy Shirts about the Program, you will try to resolve the dispute through negotiation with Crazy Shirts. If agreement cannot be reached after negotiation, you agree to seek resolution through binding arbitration in the State of Hawaii. The laws of the State of Hawaii apply to the Program and you agree that any claim related to the Program will be brought in the State of Hawaii.

PRIVACY POLICY

The information you provide as a member of Crazy Rewards customer loyalty Program will be handled according to Crazy Shirts Privacy Policy, as applicable. If you are interested in learning more about Crazy Shirts privacy practices, please visit here.

Terms and conditions are subject to change.

 
REDEEM AWARDS            FAQ            ABOUT POINTS            CHECK POINTS BALANCE            JOIN NOW            RULES             CATALOG SIGN-UP