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Career Opportunities
CS Jobs

Production Supervisor

SUMMARY:

Crazy Shirts’ mission is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Production Supervisor supports this mission by overseeing the shop floor shift activities producing finished goods for fulfillment to sales channels within established quality and time parameters.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Create shop floor daily plans from the master planning schedule.
  • Assign work in process support tasks to ensure completion of work orders within expected time frames and to quality standards.
  • Approve set-up, daily tasks/objectives before work commencing.
  • Routinely monitor progress on shop floor and adjust tasks, functions and personnel as required to maintain continuous operation with minimal downtime.
  • Manage completion of transactions to ensure systems are updated and concurrent with physical work completion.
  • Continuously review and implement best practices, methodologies, and procedures that enhance quality and services, ensure safe workplace practices, and provide effective print sequencing to reproduce accurate replications of the artistic impressions.
  • Recommend expected performance levels of each job and maintain statistical analysis of department and staff necessary to measure performance.
  • Continuously develop employees through effective performance management and training, and through driving accountability in teams and individuals.
  • PM equipment to ensure continuous efficient and safe operations. Monitor all production supplies and work with management in maintaining appropriate inventory. Other duties as assigned

QUALIFICATIONS:

  • 3-5 years supervisory experience in a process driven production industry.
  • High School diploma required.
  • Must be comfortable communicating verbally and in writing with superiors, peers, and subordinates.
  • Must be comfortable working with office productivity tools and computing.
  • Must have an affinity to distinguish colors.

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Standing for extended periods of time while bending, stooping, reaching, twisting, pushing, pulling, carrying and lifting.
  • Ability to visibly distinguish colors and compare detailed replication of images to master versions.
  • Manual dexterity for operating and calibrating machinery
  • Ability to perform essential job functions in an environment with varied noise levels.
  • Machinery, equipment and paints may emit smells as a component of routine operation.
  • The production shop floor environment may be dusty, noisy, and open to interior temperature changes.

Click here to apply

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QA/QC Supervisor

SUMMARY:

Crazy Shirts’ purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The QA/QC Supervisor is responsible for the functions performing inspections and product processing.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Responsible for inspecting all products prior to receipt into any inventory to insure products meet defined quality standards.
  • Responsible for performing all testing requirements as determined to validate product quality.
  • Responsible for the timely reporting of all inspection results to all necessary organizations.
  • Responsible for the administration, reporting and product processing steps resulting in completing all inspections, work orders, tagging, labeling, folding, packaging, ASN and organizing for delivery specific destinations.
  • Responsible for maintaining company inventory integrity requirements physically and on respective systems within time constraints required to support continuous business operations.
  • Responsible for performance management and measurement, personnel training and development, and the disciplinary and dismissal processes of departmental personnel (in partnership with HR).
  • Responsible for maintaining a working supply of materials to support all processing.
  • Responsible for safe operational maintenance of all equipment and work areas in partnership with facilities maintenance management.
  • Responsible for actively participating in company sponsored events and functions, and contributing to the overall company goals as a member of management.
  • Other duties as assigned.

QUALIFICATIONS:

  • Advanced education and supervisory experience in quantitative measuring and validation of quality standards for a product related industry.
  • Must be able to multi-task and follow-up when responses are needed
  • Capable of applying office productivity tools and enterprise applications.
  • Pass the background screening process.

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Standing, Bending, stooping, reaching, twisting, pushing, pulling, carrying and moving items
  • Reading invoices and shipping charts/spreadsheets.
  • Ability to perform essential job functions in an environment with varied noise levels.

Click here to apply

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Seasonal Customer Care Representative

SUMMARY:

Crazy Shirts' purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Customer Care Representative supports this purpose by providing outstanding customer service and maintaining the image of Crazy Shirts and other OTB operations.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Exercise each function of the Customer Service and Sales Standards with all phone, web, and mailorder customers.
  • Assist customers with selection, availability, and shipping information while accurately obtaining and entering information necessary to complete the order.
  • Implement learned sales techniques and sales aids with all customers.
  • Promote customer relations with a positive empathetic response while providing solutions and realistic action plans when a customer is dissatisfied with their purchase/service.
  • Follow and adhere to all policies and procedures affecting customer service, sales, and order processing.
  • Perform other duties as assigned by manager or supervisor

QUALIFICATIONS:

  • Previous call center experience preferred.
  • Computer usage skills, including: keyboarding, data entry, and menu driven software.
  • Knowledge of word processing and spreadsheet basics helpful.
  • Pass the background screening process

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Bending, stooping, reaching, twisting, pushing, pulling, and moving items.
  • Sitting for long periods of time.
  • Reading invoices and shipping charts/spreadsheets.
  • Ability to perform essential job functions in an environment with varied noise levels

Click here to apply

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Customer Care Center Supervisor

SUMMARY:

Crazy Shirts’ purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Customer Care Supervisor supervises a team of call center agents in a sales and service environment.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Work with the Direct to Consumer Operations Manager to ensure that all aspects of the Catalog store are operating smoothly and in the best interest of the Company, its employees and its customers.
  • Responsible for effectively leading and managing a team including Call Center Representatives and Customer Care Leads.
  • Maintain high morale and level of cooperation among employees through counseling, guidance, positive reinforcement, side-by-side coaching, silent monitoring, performance reviews, goal setting and recognition.
  • Leads, directs, motivates, and develops the Retail staff to achieve desired store and company outcomes.
  • In partnership with Direct to Consumer Operations Manager, ensures appropriate staffing levels to meet customer service demands and makes decisions regarding the need to hire new employees, and increase or reduce payroll hours for existing employees.
  • Handles employee concerns, or complaints, by partnering with Human Resources to determine resolutions, or if applicable, disciplinary or corrective actions.
  • Maintain company standards and hold staff accountable for providing quality customer service and achieving store/company goals.
  • Plans and executes motivational programs that include incentives, contests, and team performance programs.
  • Ensures that all operational and productivity standards are being met based upon best industry standards for call center and fulfillment operations.
    • Utilizes ACD and other internal systems to monitor standards
    • Ensures email communications from customers are being answered within 2-3 hour standard during open hours
  • Other duties as assigned

QUALIFICATIONS:

  • 2-4 years call center experience, preferably in the retail arena and or previous management experience required
  • Basic Mathematical skills: addition, subtraction, multiplication
  • Strong verbal and written communication skills
  • Proven motivational skills along with a solid decision making ability and critical thinking skills.
  • Good working knowledge of MS Office (Word, Excel and Power Point)
  • Must be flexible
  • Pass the background screening process

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Bending, stooping, reaching, twisting, pushing, pulling, and moving items
  • Moving and standing
  • Reading tickets, shipment invoices, UPC codes, and reports
  • Ability to perform essential job functions in an environment with varied noise levels

Click here to apply

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Printer

SUMMARY:

Crazy Shirts' purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Press Operator Supports this mission by guiding and directing the print crew to ensure that the greatest number of high quality prints are produced.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Set up the printing press at standard rates using sequence data approved by supervisor.
  • Maintain machine controls and adjustments to ensure productivity at standard rates.
  • Inspect printed garments and make adjustments necessary to inks, screens, or squeegees to match approved design sample and maintain image quality at standard rates.
  • Develop knowledge of the pigments involved in color matching and the effect of these pigments when used with the translucent and/or opaque printing base.
  • Lead, direct, motivate, and develop Machine Loaders to achieve desired department outcomes.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • Ability to distinguish very subtle shades and colors
  • Experience with automated screen print operation/techniques, knowledge of water-based inks helpful
  • Basic math and reading skills
  • Pass the background screening

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Standing for long periods of time, bending, stooping, reaching, twisting, pushing, pulling, carrying and moving items
  • Performing repetitive motions throughout shift
  • Manual dexterity for operating machinery
  • Ability to perform essential job functions in an environment with varied noise levels
  • Passing forklifts may emit gas and stop traffic in the common areas
  • The warehouse environment may be dusty, noisy, and open to interior temperature changes

Click here to apply

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Production Tech

SUMMARY:

Crazy Shirts' purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Machine loader/unloader supports this mission through the proper loading/unloading of shirts onto/from the automated printer and by visually inspecting all printed merchandise to ensure quality consistency.

ESSENTIAL JOB FUNCTIONS:

The essential duties and responsibilities of this position include, but are not necessarily limited to:
  • Load/unload shirts onto/from the automated printing press.
  • Inspect shirts that come off the dryer to ensure first quality printing.
  • Assist the screen operator in setting up and breaking down the press: screens, squeegees, inks, and strike offs.
  • Assist in the general cleaning of print area and supplies.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • Basic Mathematical and Reading/Comprehension Skills.
  • Pass the background screening.

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

  • Standing for long periods of time, bending, stooping, reaching, twisting, pushing, pulling, carrying and moving items
  • Performing repetitive motions throughout shift
  • Manual dexterity for operating machinery
  • Ability to perform essential job functions in an environment with varied noise levels
  • Passing forklifts may emit gas and stop traffic in the common areas
  • The warehouse environment may be dusty, noisy, and open to interior temperature changes

Click here to apply

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Retail Store Positions

Sales Manager

Florida:

  • Key West South (Florida) Click here to apply
  • SUMMARY:

    Create excitement as well as efficiently plan and organize the store for success. Encourage and develop the sales team to obtain the highest level of customer service and sales excellence and motivate them to achieve their highest potential through recognition and coaching.

    ESSENTIAL JOB FUNCTIONS:

    The essential duties and responsibilities of this position include, but are not necessarily limited to:
    • Maintain company standards and hold staff accountable for providing quality customer service and achieving store/company goals.
    • Oversee all phases of store operations.
    • Ensures appropriate staffing level and provides continuous and on-going training for staff including performance reviews and product knowledge/customer service training.
    • Work as a team with Merchandising, Shipping, Inventory Control, Visual Merchandising, and other designated departments to maximize sales.
    • Other duties as assigned.

    QUALIFICATIONS:

    • 2-4 years retail sales and management experience required
    • Basic Mathematical skills: addition, subtraction, multiplication
    • Pass the background screening process

    PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

    • Bending, stooping, reaching, twisting, pushing, pulling, and moving items
    • Moving and standing
    • Reading tickets, shipment invoices, UPC codes, and reports
    • Ability to perform essential job functions in an environment with varied noise levels

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    Assistant Manager

    Hawaii:

  • Hilton Hawaiian Village (Oahu), Waikiki Beachwalk (Oahu), Front Street (Maui) Click here to apply
  • SUMMARY:

    Crazy Shirts' purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Retail Assistant Manager supports this purpose by working with the Store Manager to ensure the effcient and profitable operation of the store.

    ESSENTIAL JOB FUNCTIONS:

    The essential duties and responsibilities of this position include, but are not necessarily limited to:
    • Work with the Store Manager to ensure that all aspects of the store are operating smoothly and in the best interest of the Company, its employees and its customers.
    • Maintain high morale and level of cooperation among employees through counseling, guidance, positive reinforcement and recognition.
    • Leads, directs, motivates, and develops the Retail staff to achieve desired store and company outcomes.
    • Other duties as assigned.

    QUALIFICATIONS:

    • 2-4 years retail sales and management experience required
    • Basic Mathematical skills: addition, subtraction, multiplication
    • Pass the background screening process

    PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

    • Bending, stooping, reaching, twisting, pushing, pulling, and moving items
    • Moving and standing
    • Reading tickets, shipment invoices, UPC codes, and reports
    • Ability to perform essential job functions in an environment with varied noise levels

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    Sales Supervisor

    Hawaii and California:

    SUMMARY:

    Motivate and encourage the sales team to obtain the highest level of customer service and sales excellence. Works with the Store Manager to set an example and develop associates to reach service standard and sales goals.

    ESSENTIAL JOB FUNCTIONS:

    The essential duties and responsibilities of this position include, but are not necessarily limited to:
    • Support OTB and store policies/standards by setting an example on the sales floor and in maintaining the image of Crazy Shirts and other OTB stores.
    • Perform the essential job functions of the Sales Associate.
    • Develop sales associates in maintaining customer service and sales standards through coaching, positive reinforcement, on-going feedback, and recognition.
    • Work with sales associates to complete duties and project − assign tasks and ensure completion.
    • Complete daily, weekly, and monthly operational duties, which support the efficient and profitable operation of the store.
    • Other duties as assigned by Store Manager/Assistant Manager.

    QUALIFICATIONS:

    • Previous retail sales or supervisory experience preferred
    • Basic Mathematical skills: addition, subtraction, multiplication
    • Pass the background screening process

    PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

    • Bending, stooping, reaching, twisting, pushing, pulling, and moving items
    • Moving and standing
    • Reading tickets, shipment invoices, UPC codes, and reports
    • Ability to perform essential job functions in an environment with varied noise levels

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    Sales Associates

    Hawaii:

    California:

    Colorado:

    SUMMARY:

    Create excitement, drive sales, and provide excellent customer service.

    ESSENTIAL JOB FUNCTIONS:

    The essential duties and responsibilities of this position include, but are not necessarily limited to:

    • Exercise each function of the Customer Service and Sales Standards with all customers
    • Implement learned sales techniques and sales aids with all customers
    • Follow and adhere to all policies and procedures affecting customer service, sales, and image maintenance
    • Secure cash funds and store properly: opening, closing, alarm system, emergencies
    • Perform other duties as assigned by manager or supervisor

    QUALIFICATIONS:

    • Previous retail sales experience helpful
    • Basic Mathematical skills: addition, subtraction, multiplication
    • Pass the background screening process

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