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Customer Service

Customer Care with "Aloha"!

"Aloha" means mutual regard and affection and extends warmth in caring with no obligation in return.

We are committed to providing superior customer care. We are here to answer all your questions, concerns and comments quickly and always with the spirit of aloha.

Need Assistance

Contact Customer Care:
99-969 Iwaena Street
Aiea, HI 96701-3249

Fax: 1-800-486-1276
(within the United States and Canada)


Fax: 1-808-483-2209

Order Form
If you prefer to complete your order by mail, our order form is available in PDF format.
Download Order Form >

Download Japanese Order Form >

Customer Care Hours

Hours: All hours Hawaii Standard Time: GMT -10. Hawaii does not practice daylight savings time. Monday - Friday
2am - 5pm
Saturday & Sunday
6am - 2pm

Customer Care will be closed on
Thanksgiving Day, November 24th and Christmas Day, December 25th

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